Hospitality
Simplify guest communication and drive direct bookings with WhatsApp automation.
From reservation enquiries to check-in reminders, Innovoot's no-code AI chatbots, shared inboxes, and automated messaging help hotels and hospitality businesses streamline guest communication and turn enquiries into confirmed bookings — all on WhatsApp.
64%
Faster booking enquiry response times
50%
Fewer no-show reservations
24/7
Automated guest support
Simplify reservation enquiries
Made possible with automated messages and lead capture.
- Automated enquiry responses and lead capture
- Instant sharing of room availability and rates
- Booking confirmation updates in real time
- Reminders for pending advance payments
Enhance guest engagement
In just a few clicks — reducing response wait times.
- Quick answers to common guest questions
- Sharing amenities, dining, and local recommendations
- 24/7 chatbot support for routine queries
- Multi-language support for international guests
Streamline check-in & check-out
By making arrival and departure seamless.
- Instant sharing of check-in forms and ID verification
- Automated pre-arrival guidance and instructions
- Welcome messages with property information
- Digital check-out and feedback collection
Enable smooth billing assistance
Using secure and hassle-free payment processes.
- Automated reminders for advance and balance payments
- Instant links for secure online payment
- Notifications for booking and refund updates
- Sharing digital invoices and receipts
Coordinate guest services
Keep guests informed without extra staff effort.
- Share housekeeping and service request updates
- Send special offers and loyalty rewards
- Schedule spa, dining, or activity bookings
- Automated post-stay feedback surveys
Let every chat feel like great service
Click-to-WhatsApp Ads
Turn ad clicks into booking conversations on WhatsApp.
Broadcast
Share offers, seasonal packages, or announcements to segmented guest lists.
Drip Marketing
Send relevant, well-timed messages to nurture prospective guests.
Flows
Collect guest and booking details in a native, guided in-chat form.
Chatbot
Answer FAQs and share availability without staff involvement.
Shared Team Inbox
Bring front desk and concierge into one shared inbox with role-based access.
AI Rewrite
Let AI suggest replies so your team responds faster and clearer.
Payments
Collect advance and balance payments directly inside the chat.
Ready-to-use hospitality chatbot templates
Customer Story
Hospitality
Driving Direct Bookings at Coastal Stay Hotels With WhatsApp Automation
64%
Faster enquiry response times
44%
Growth in direct bookings
57%
Improvement in guest satisfaction
Trusted by 150+ businesses worldwide
150+
Businesses
9+
Industries
24/7
Support
100%
WhatsApp-Native
Turn enquiries into confirmed bookings
Talk to Innovoot about bringing WhatsApp automation to your hotel or hospitality business.