Terms of Service
Last updated: Aug 16, 2026
Introduction
These Terms of Service ("Agreement") are entered into between Innovoot Technologies Pvt. Ltd. ("Innovoot," "Company," "we," "us," or "our") and the customer accessing or using our website, software development, digital marketing, and platform services (collectively, the "Services") ("Customer," "you," or "your").
Innovoot is engaged in the business of providing software development, digital marketing, and platform services for businesses to manage their digital presence and engage with their customers and prospects. By accessing or using the Services, you agree to be bound by this Agreement.
1. Definitions
- "Agreement" means these Terms of Service, along with any Order Form, Statement of Work, Service Agreement, or other terms referenced herein.
- "Fees" means the amounts payable by Customer to Innovoot for the Services, as set out in the applicable Order Form or Statement of Work.
- "Services" means the software development, digital marketing, consulting, and Innovoot Platform services provided by Innovoot to Customer, as described on the Platform or in the applicable Order Form.
- "Customer Data" means any content, data, credentials, or materials Customer provides to Innovoot in the course of receiving the Services.
- "Platform" means innovoot.com and the Innovoot Platform product, together with all associated tools and services.
2. License
2.1 Grant
Subject to the terms of this Agreement, Innovoot grants Customer a limited, non-exclusive, non-transferable right to access and use the Services during the term of this Agreement, solely for Customer's internal business purposes.
2.2 Customer Data
Customer retains all rights to Customer Data. Customer grants Innovoot a limited license to use, process, and store Customer Data solely to the extent necessary to provide the Services.
2.3 Restrictions on Use
Customer shall not sublicense, resell, reverse-engineer, or use the Services in violation of applicable law. Innovoot reserves the right to suspend access to the Services in the event of a violation of these restrictions.
3. Payment and Fees
3.1 Fees
Customer will pay the Fees described in the applicable Order Form or Statement of Work in consideration for the Services provided.
3.2 Taxes
Fees are exclusive of applicable taxes, which Customer shall be responsible for unless stated otherwise.
3.3 Billing and Payment
Innovoot will invoice Customer as described in the applicable Order Form. Undisputed invoices are due within the payment terms specified in the invoice, and overdue amounts may result in suspension of Services after written notice.
4. Refund Policy
Refunds, where applicable, are governed by the terms specified in the applicable Order Form or Statement of Work. Fees paid for work already delivered or in progress are generally non-refundable, except where required by law or expressly agreed in writing.
5. Term and Termination
5.1 Term
This Agreement remains in effect for the term specified in the applicable Order Form, or until terminated as set out below.
5.2 Termination
Either party may terminate this Agreement for material breach if the breach is not cured within thirty (30) days of written notice. Innovoot may suspend or terminate Services immediately for non-payment or violation of the license restrictions in Section 2.3.
5.3 Effect of Termination
Upon termination, Customer's right to access the Services ends, and any Fees for work performed up to the effective date of termination remain payable.
6. Disclaimer
The Services are provided on an "as is" and "as available" basis. Innovoot does not warrant that the Services will be uninterrupted or error-free, and disclaims all warranties, express or implied, to the fullest extent permitted by law.
7. Limitation of Liability
To the fullest extent permitted by law, Innovoot's total liability arising out of or related to this Agreement shall not exceed the fees paid by Customer to Innovoot in the twelve (12) months preceding the claim. Innovoot shall not be liable for any indirect, incidental, special, or consequential damages.
8. Customer Indemnification
Customer agrees to indemnify and hold Innovoot harmless from any claims, damages, or expenses arising from Customer's breach of this Agreement, misuse of the Services, or violation of applicable law.
9. Customer's Acceptance of Information
Customer acknowledges that it is responsible for the accuracy of all information and Customer Data provided to Innovoot, and that Innovoot relies on this information in the course of delivering the Services.
10. Force Majeure
Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, labor disputes, internet or telecommunications outages, or governmental action.
11. Jurisdiction
This Agreement is governed by the laws of India. The parties agree to submit to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, for the resolution of any dispute arising from this Agreement.
Future Changes
Innovoot may update these Terms of Service from time to time. Any changes will be effective when posted on this page with an updated "Last updated" date. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Questions about this document? Contact us at hello@innovoot.com or visit our Contact page.